Booking.com stores every reservation made since the creation of an account, including canceled stays and no-shows. Accessing this complete history rarely poses a technical problem, but navigating the interface can be confusing, especially when the account accumulates several years of personal and professional travel. The exact location of the filters and the display logic vary depending on whether one is using the mobile app, the desktop site, or a Booking.com for Business account.
Past bookings on Booking: what the platform actually retains
Booking.com does not delete old reservations from the user account. Confirmed, canceled, modified, or declined stays remain accessible as long as the account exists. This persistence also covers reservations made through shared links or third-party accounts (agencies, companies).
The priority point to check concerns the email address used when making the reservation. Each email address corresponds to a distinct account, and Booking does not automatically merge histories. A traveler who has booked sometimes with their personal address and sometimes with their office address ends up with two separate histories, with no bridge between them.
For those who want to find my past bookings on Booking, the difficulty does not come from a lack of data on the platform’s side, but from dispersion across multiple accounts or forgotten email addresses.
The confirmations sent by email serve as a safety net. Booking systematically sends a summary to the account’s email address at the time of booking. Searching for “booking.com” in one’s inbox remains a reliable complementary method for reconstructing a fragmented history.
Filters and navigation in the Booking reservations section
On the desktop site, the “My Reservations” section defaults to displaying upcoming stays. The “All” filter must be manually activated to see past, canceled, and ongoing reservations in the same list.
On the mobile app, the process is slightly different. The “Reservations” tab at the bottom of the screen shows active trips. To go back in time, one must scroll down the page or look for the “Past Reservations” option that appears under active reservations.
Booking.com for Business: a distinct display
Business accounts have a “Reservations and Trips” section with additional filters. One can sort stays by type (business or personal), by traveler name, or by status. The “All” filter remains the one that unlocks the complete view.
For companies using third-party travel management platforms, consolidating the history sometimes involves API integrations. CDS Groupe announced in 2024 the integration of version 3.1 of the Booking.com API, allowing for the centralization of all hotel bookings made through a corporate account into a single tool. Business travelers thus have access to a more comprehensive historical view than the public interface.
Account security and checking Booking history
Accessing the reservation history is not just for nostalgia or accounting. Scams targeting Booking.com users have multiplied in recent years, particularly through phishing messages imitating the platform’s internal messaging.
Reported techniques include fake reservation modification messages and attempts at payment diversion. Regularly checking one’s history allows for spotting any reservations added or canceled without user action. An unknown reservation in the history or a canceled stay that one did not cancel themselves are warning signs.
- Check the history at least once a quarter to identify any suspicious activity on the account.
- Enable two-factor authentication in the Booking account settings to limit unauthorized access.
- Never click on a “reservation modification” link received by message without first verifying the reservation directly in the app or on the official site.
Genius program and history: the link between past bookings and benefits
The Genius loyalty program from Booking directly relies on the number of stays completed. The reservation history determines the Genius level of the account, which influences the discounts and benefits offered during future searches.
Loss of access to an account (forgotten password, disabled email address) also means losing the benefits of the accumulated Genius level. The platform does not transfer levels from one account to another. Regaining access to the correct account, the one that holds the most past reservations, thus has a direct impact on the displayed rates.
AI-generated review summaries and FAQ
Booking.com has integrated AI-generated review summaries as well as an interactive FAQ on properties. These tools allow for quickly recontextualizing an old stay by finding the strengths and weaknesses reported by other travelers on the same accommodation. Combined with personal history, this helps decide if a previously tested accommodation deserves a new booking.
Downloading personal data from Booking
In accordance with GDPR, Booking.com allows users to request the export of their personal data, including the complete reservation history. The request is made from the account settings, in the privacy section.
The processing time varies, but the received file contains all reservations associated with the account, including dates, amounts, accommodation names, and statuses. This GDPR export remains the only way to obtain a structured file of one’s entire history when the online interface is insufficient, for example for accounting needs or a dispute.
- The export request covers all data related to the account, not just reservations (searches, messages, preferences).
- The file is generally provided in a readable format (like spreadsheet or PDF), usable outside the platform.
- Deleting the account after export permanently erases the history on Booking’s side, with no possibility of recovery.
The reservation history on Booking serves as both a practical tool for planning trips, a lever for maintaining Genius benefits, and a means of control against fraud attempts. Keeping it accessible mainly requires not losing sight of the email address linked to the account, which remains, ultimately, the most fragile link in the entire chain.